Privacy Policy
HOLLOW Privacy Policy
Last updated: May 20, 2026
HOLLOW Wellness ("we", "us", "our") respects your privacy. This policy explains what we collect, why, and how we protect it.
Information we collect
When you visit tryhollow.com or make a purchase, we collect:
- Order details: name, email, shipping address, billing address, payment method last 4 digits, order history.
- Device data: IP address, browser, device type, referring URL, pages viewed (via cookies and analytics).
- Marketing preferences: if you subscribe, your email and engagement metrics.
How we use it
- Process and ship your orders
- Send order confirmation, shipping, and customer-service emails
- Improve the website and product line based on aggregated traffic patterns
- Send marketing email if you opt in (unsubscribe anytime via the link in any email)
Third parties
We share data with:
- Shopify (ecommerce platform)
- Stripe / Shopify Payments (payment processor) — never sees your full card number, only the last 4
- Our fulfillment partner (Supliful) — shipping address only
- Email and analytics platforms (Klaviyo, Google Analytics, Meta Pixel)
We do not sell your personal information.
Your rights
- Request a copy of all data we have on you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Opt out of marketing email anytime
Email hello@tryhollow.com for any data request.
Cookies
We use cookies for essential site functionality, analytics, and advertising. You can disable cookies in your browser, but some site features may not work.
Contact
HOLLOW Wellness
Johannesburg, South Africa
hello@tryhollow.com